Loyalty
Loyalty Concept Validation
Is your customer loyalty falling short of one initiative after the other? Validate your loyalty concept with consumers from your target audience to optimise your next engagement and retention strategy.
Build a Customer Story That Stands the Test of Time.
Imbue consumer feedback into your loyalty concept, and boost advocacy and retention with custom-built experiences.
Discover what makes customers tick, and build successful strategies for long-term customer retention.
Harness the power of loyal customers to fuel advocacy and drive business growth.
Learn how to tailor custom-built experiences at scale, deepening loyalty and satisfaction.
What Will You Learn?
Gain a unique perspective on your loyalty program ad from your target audience, compiled into intuitive and actionable insights:
Watch consumers as they learn about your loyalty initiative, and discover why they act and comment the way they do.
Discover if your loyalty concept is clear and well understood by your audience, and why.
Find out if your idea is in line with how your consumers perceive your brand, and why.
Find out if and why your consumers will get on board your loyalty program when they see it in real life.
Hear from your target audience what should be tweaked to make the concept even more appealing.
Other studies included in the loyalty package
Want to turn one-off customers into brand evangelists? Check out these other studies included in the campaign package: