Find out what your customers need and why. Create a robust empathy map: use exploratory questions to help customers articulate their needs, both catered for and unmet, and gather ideas for your idealised solution.
Your customers know their needs better than you ever will. Engage with your target customers to understand their core needs and motivations, and make sure you work to solve their actual problems.
Use Sonar to identify opportunities, discover need gaps and map customer journeys through rich qualitative data.
With Sonar you can:
Find out what your customers need and why. Create a robust empathy map: use exploratory questions to help customers articulate their needs, both catered for and unmet, and gather ideas for your idealised solution.
Map out how customers face frictions in their decision journeys with either best-practice or customised probing questions, and determine whether your idea will solve these issues.
Showcase several early-stage concepts and assess how well they resonate with your customers through a mix of survey and think-aloud questions. Get immediate feedback and focus on one clear proposition from the get-go.
Design studies quick with best-practice templates, or start from scratch and get suggestions from our AI on how best to phrase a question to get the answers you need.
Get key participants’ quotes automatically extracted from your interviews and jump start your analysis. Our AI generates an average of 80% of all the quotes used in our client’s studies.
Instant prime data consistency. Create your own topics and instruct our AI on how to use them. Then, get all quotes and observations automatically tagged with relevant keywords, consistently across all datasets and studies.